Online IRM product catalogue for IRM HQi and IRM Newsroom users

14-Dec-2015

Users of IRM’s HQi content management system and IRM Newsroom can now access an online Product Catalogue of IRM products and services through HQi.

It’s all part of IRM trying to be more informative and more responsive to our clients when they are thinking about enhancements, changes and ideas that are not yet in the “definite” category (for which the Support Request function is better).

Read More

Data#3 releases new investor centre

25-Jun-2015

On June 16, ASX listed Data#3 launched its new investor centre. Here, IRM’s Danny Hunt explores the background to the company, and elements of the project.

About Data#3

Data#3 Limited (ASX: DTL) is an ASX listed company that provides market leading technology solutions across a wide range of industries throughout Australia and Asia Pacific.

Read More

IRM improves client support capability

11-May-2015

We’ve always been proud of our personal service and quick response to support requests. To continue to improve our support, we’ve grown our team.

Read More

Have you met… Matt?

23-Apr-2015

As year end approaches, IRMatters caught up with Matt White, who heads IRM’s graphic design team, for some tips on how to take the pain out of annual report planning.

Matthew White (you can call him, Matt) is the Art Director at IRM. He’s been with IRM since 2012, and is a veteran in the corporate communications design area.

Read More

New HQi and Newsroom features enable better investor communication

23-Apr-2015

New features were released recently with the roll out of version 4.1 of the IRM HQi Content Management System (CMS), which is the engine room of our clients’ websites and IRM Newsroom. And we rolled out an Online Help Centre!

We’ve added Subscriber Groups, Improved Newsroom email notifications, a Newsroom Announcement History feature, lots of minor improvements, and a full online help centre.

Read More

Introducing our new online Help Centre!

19-Mar-2015

We are proud to introduce the new IRM Help Centre which provides helpful guides and how to’s for the various features of the IRM HQi content management system. Here you can read about how to update content on website pages, and how to establish news distribution channels for IRM Newsroom, send emails to subscriber groups and the full set of other features.

Read More

IRM implements Gmail for Business

05-Mar-2015

The advent of the Cloud has freed us up from complex, self managed / hosted email solutions.

Here, we pay our respects to our old mail client: Outlook, and welcome with open arms Gmail for Business, which has removed the need for back-ups, lost folders, difficult archiving procedures and nominal mailbox sizes. (It’s also given our CEO the freedom to sleep better at night!)

Read More

From Xero to hero!

10-Feb-2015

In this piece, we examine how IRM moved its internal accounting system from MYOB to Xero with a minimum of fuss, and maximum upside. The move has delivered vast improvements to the business processes and efficiency, and has left IRM with an outstanding technology that will scale with the business.

Read More

We’ve packed up our servers and moved to AWS

08-Feb-2015

Once upon a time we had to own, configure, run, update and back up expensive servers in a complex hosting environment.

As a Christmas present to itself and clients, in late 2014, IRM transformed its hosting environment: moving from the original complicated server setup, to a cloud based solution with Amazon Web Services. We are delighted with the result – here’s why…

Read More

Out with the O-ld, in with Dropbox for Business

15-Dec-2014

Late in 2014, the old O:\ drive, which was considered our trusty old, in-house file server was laid to rest, in favour of Dropbox for Business. While we remember O:\ drive fondly, we’ve not looked back as Dropbox has provided speed, efficiency and reliability at roughly the same cost as the energy bill for our old friend.

Read More

To the cloud!

07-Nov-2014

IRM critically examined its business support software and infrastructure in 2014, and made the decision to move to cloud-based services for a range of needs. In this IRMatters article, CEO Martin Spry discusses the positive impact the move has had on the business and provides some tips for companies considering making the move.

Read More