Does a feature in HQi look different from the last time you used it? We are constantly working away in the background to add new features and improve the existing ones.

This article provides an overview of the changes that we’ve made along with links to the help centre to explain how they work so you can get the benefits of the new features.

The IRM team is pleased to announce the release of version 4.3 of IRM HQi. The new release includes the third major set of improvements to IRM HQi and Newsroom for 2015. We think this release is our best one for the year!

In each of our releases we enhance our features list with new ways to save you time and help you be more productive when it comes to your IR efforts.

In the recently published summer edition of Listed@ASX magazine, IRM’s CEO, Martin Spry contributes thoughts on what makes an effective online IR communication strategy.

Key to success with online IR is understanding the investor journey – the stages investors progress through as they learn about, engage with and become shareholders in a listed company. The online communication strategy needs to relate to investors at each stage of their journey.

Release 4.3 of IRM HQi – for IRM website and Newsroom clients – was released in December 2015. It provides users of the HQi content management system the ability to request and track support requests through HQi.

Use the power of IRM Newsroom to extend the reach of your Boardroom.Media video and audio articles!

IRM is pleased to announce that in HQi release 4.3 there are enhancements specifically for those IRM clients who are also clients of Boardroom.Media (formerly Boardroom Radio or BRR Media).

Users of IRM’s HQi content management system and IRM Newsroom can now access an online Product Catalogue of IRM products and services through HQi.

It’s all part of IRM trying to be more informative and more responsive to our clients when they are thinking about enhancements, changes and ideas that are not yet in the “definite” category (for which the Support Request function is better).

On June 16, ASX listed Data#3 launched its new investor centre. Here, IRM’s Danny Hunt explores the background to the company, and elements of the project.

About Data#3

Data#3 Limited (ASX: DTL) is an ASX listed company that provides market leading technology solutions across a wide range of industries throughout Australia and Asia Pacific.

As year end continues to approach at a rapid rate of knots, IRM Art Director Matt White covers some more of the common questions that clients have been considering when formulating the best content and structure for their reports.

This is a second post in a special Annual Report planning series. View our first post here.

We’ve always been proud of our personal service and quick response to support requests. To continue to improve our support, we’ve grown our team.

New features were released recently with the roll out of version 4.1 of the IRM HQi Content Management System (CMS), which is the engine room of our clients’ websites and IRM Newsroom. And we rolled out an Online Help Centre!

We’ve added Subscriber Groups, Improved Newsroom email notifications, a Newsroom Announcement History feature, lots of minor improvements, and a full online help centre.

We are proud to introduce the new IRM Help Centre which provides helpful guides and how to’s for the various features of the IRM HQi content management system. Here you can read about how to update content on website pages, and how to establish news distribution channels for IRM Newsroom, send emails to subscriber groups and the full set of other features.

The advent of the Cloud has freed us up from complex, self managed / hosted email solutions.

Here, we pay our respects to our old mail client: Outlook, and welcome with open arms Gmail for Business, which has removed the need for back-ups, lost folders, difficult archiving procedures and nominal mailbox sizes. (It’s also given our CEO the freedom to sleep better at night!)

In this piece, we examine how IRM moved its internal accounting system from MYOB to Xero with a minimum of fuss, and maximum upside. The move has delivered vast improvements to the business processes and efficiency, and has left IRM with an outstanding technology that will scale with the business.

Once upon a time we had to own, configure, run, update and back up expensive servers in a complex hosting environment.

As a Christmas present to itself and clients, in late 2014, IRM transformed its hosting environment: moving from the original complicated server setup, to a cloud based solution with Amazon Web Services. We are delighted with the result – here’s why…

Late in 2014, the old O:\ drive, which was considered our trusty old, in-house file server was laid to rest, in favour of Dropbox for Business. While we remember O:\ drive fondly, we’ve not looked back as Dropbox has provided speed, efficiency and reliability at roughly the same cost as the energy bill for our old friend.

IRM critically examined its business support software and infrastructure in 2014, and made the decision to move to cloud-based services for a range of needs. In this IRMatters article, CEO Martin Spry discusses the positive impact the move has had on the business and provides some tips for companies considering making the move.